Return Policy

Last Updated: July 25, 2025

Thank you for purchasing from Cavenagebafg. We value your business and aim to handle every order-related concern in a transparent, fair, and timely manner.

If you need help with an order, please contact our customer support team at support@cavenagebafg.com. To help us review your request faster, please include your Order Number and the email address used when placing the order.

General Return Policy

All purchases made through Cavenagebafg are considered final sale. We do not accept routine returns or exchanges due to personal reasons, including but not limited to a change of mind, choosing the wrong size, color preference, or no longer needing or wanting the product.

A refund, replacement, or return solution may only be reviewed if the item received has a confirmed quality issue, arrives damaged, or does not match the product ordered.

Damaged, Defective, or Incorrect Products

Although we make every effort to ensure orders are prepared and shipped properly, occasional issues may occur during production, packaging, or delivery.

Please inspect your order carefully once it arrives. If you receive a damaged, defective, or incorrect item, you must contact us within 7 days of the delivery date.

Please email support@cavenagebafg.com and include the following details:

Your Order Number

The email address used at checkout

A clear explanation of the problem

Photos or video clearly showing the damage, defect, or incorrect item received

Once we receive your request, our support team will review the information provided. If the issue is confirmed, we may offer an appropriate resolution, which may include a replacement, partial refund, or full refund, depending on the circumstances.

Refunds

If a refund is approved, it will be issued to the original payment method used for the order.

Please note that refund processing times may vary depending on your bank, credit card company, or payment provider. In most cases, approved refunds will appear within 7–12 business days after we complete the refund on our side.

Exchanges

Cavenagebafg does not offer standard product exchanges. Replacement products are only provided when our support team verifies an eligible order issue, such as a damaged item, defective product, or incorrect item received.

Unauthorized Returns

Please do not send any product back without first receiving instructions from our customer support team.

Items returned without prior approval will not be accepted. Unauthorized returns are not eligible for a refund, replacement, store credit, or any other compensation.

For questions about returns, refunds, damaged items, defective products, or incorrect orders, please contact us directly.

Brand: Cavenagebafg

Email: support@cavenagebafg.com

Phone: +1 (814) 518-9096